Reference

Your Data, Handled the Way You'd Want

We collect only what's needed to run your best66 account — your contact details, verification documents, and the transaction trail from Touch 'n Go eWallet, Boost or GrabPay top-ups you make.

Account Data ControlEncrypted StoragePayment Trail ProtectionOpt-Out Requests

Explore the Lobby Read FAQ

HOW WE GUARD IT

Data Handling Behind Every Login

Every session on best66 runs over an encrypted connection, whether you're checking the Badminton Sportsbook on mobile or sitting down for Classic Blackjack on desktop. We keep account records only as long as needed for verification, dispute handling, and anything local law requires us to retain. Cookies help remember your login and language choice — you can clear them anytime through your browser settings. If you want a correction made or a request escalated, the same support channel that handles withdrawal checks handles privacy requests too.

Encrypted Sessions

Login, deposits and gameplay data move over an encrypted connection, so your Touch 'n Go eWallet or GrabPay transaction reference isn't exposed mid-transfer.

Cookie Controls

Cookies remember your session and preferences across slots and sportsbook pages; you can clear or block them through your own browser settings at any time.

Retention Tied to Purpose

We hold account and transaction records only as long as verification, dispute resolution, or local law requires, not indefinitely.

Request a Change

Ask us to correct, update or delete account details through live chat or your account settings; we confirm what's possible under the rules that apply to your region.

What We Collect and Why We Keep It

best66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

best66 gathers the details needed to open and run your account: your name, contact number, date of birth for verification, and transaction records tied to deposits and withdrawals. When you top up through Touch 'n Go eWallet, Boost or GrabPay, we log the reference number and

1
amount so our finance team can match your wallet transfer to your account balance — we don't store your e-wallet PIN or banking password anywhere on our side. Device details such as browser type and IP address help us flag unusual login attempts and keep your
2
session secure on mobile or desktop. We use this data to run the account, process your sportsbook and live casino activity, respond to support tickets, and meet verification checks tied to anti-fraud safeguards. Where local law sets a different standard for consent, retention or disclosure, that
3
law applies instead of any general statement on this page, and access to best66 depends on local law and is available only where it permits. We don't sell your data to third-party advertisers. Payment partners only receive the transaction details needed to clear your Touch 'n
4
Go eWallet, Boost or GrabPay transfer, nothing more. You can ask us, through live chat or your account page, what data we hold on you and request a correction or deletion where local rules allow it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ASK ABOUT PRIVACY

Where to Raise a Privacy Question

Got a question about what best66 holds on your account? Our support line handles privacy requests the same way it handles a stuck Touch 'n Go eWallet deposit — logged, tracked, and followed up. Reach out through live chat on the website or app, and if your request needs document checks, like confirming your identity before we release data, we'll walk you through the verification step so the right person handles it.

Team online

Live Chat Privacy Desk

Open live chat from your account page and ask directly about data access, correction, or deletion — our support team logs the request and confirms the next step with you.

Account Verification Queries

If a privacy request needs identity confirmation, we'll ask for the same documents used for withdrawal verification, so your request isn't delayed by a separate check.

Written Data Requests

Prefer it in writing? Send your request through the contact form linked in your account settings and we'll reply with what data we hold and how it's used.

Common Questions About Your Data

A quick look at how best66 handles data requests, wallet references and account records, so you know what to expect before you ask.

We collect your name, contact number, date of birth for verification, and transaction records from deposits and withdrawals, including references from Touch 'n Go eWallet, Boost or GrabPay top-ups.

No. We only log the transaction reference and amount needed to match your top-up to your account balance — your e-wallet PIN or banking password never passes through our systems.

Yes, reach out through live chat or the contact form in your account settings and ask directly; we'll confirm what we hold and how it's used, subject to local law.

We keep records only as long as needed for verification, dispute handling, or whatever retention period local law requires for your region.

Payment partners only receive the transaction details needed to clear a Touch 'n Go eWallet, Boost or GrabPay transfer — we don't pass on data beyond what's needed to process that payment.

Send the request through live chat or your account settings; where identity confirmation is needed we'll use the same verification step applied to withdrawals before making the change.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPenang Hill Slots InfoAbout Us

Your Data, Handled the Way You'd Want

Data Handling Behind Every Login

Encrypted Sessions

Cookie Controls

Retention Tied to Purpose

Request a Change

Where to Raise a Privacy Question

Live Chat Privacy Desk

Account Verification Queries

Written Data Requests

Common Questions About Your Data

01 What personal data does best66 collect when I open an account?

02 Does best66 store my Touch 'n Go eWallet or banking password?

03 Can I ask best66 what data is held on my account?

04 How long does best66 keep my account and transaction records?

05 Does best66 share my data with payment partners?

06 How do I request a correction or deletion of my data?

Privacy Policy

Related pages

Related pages